REFLECTİON OF HEALTH INFORMATİON WHİCH PATİENTS’ OBTAİNED FROM THE INTERNET TO HEALTH SERVİCES: PRİMARY HEALTH CARE WORKERS PERSPECTİVE


The aim of this study was to examine the reflection of health information which patients’ obtained from the internet to health services, from the perspective of primary health care workers. The population of this descriptive study consisted of 94 health care workers in primary health care facilities. A questionnaire form prepared based on literature knowledge by the researchers was used in the study. In the analysis of data, descriptive statistics such as number, percentage, arithmetic mean and standard deviation were used. Patients, apply to the primary care centers by obtaining health information from the Internet, were 74.6% in the 25-34 age groups. The rate of obtaining internet for health information was high in patients who have good education level (55.2%) and good financial situation (56.7%) and especially in female (93.5%). According to primary care workers; patients’ health information seeking behavior purpose was mostly (15.5%) infant nutrition, access time was (54.5%) before the first appointment with a doctor/ primary health care facility. Primary care workers specified that obtained health information from internet making health services more difficult (35.4%). According to the primary care workers, the patients obtain health information from the Internet about both disease processes and health protection and development. However, this information does not facilitate the health service.


Keywords


Health Care, Health Information, Internet, Primary Care.

Author : Makbule Tokur Kesgin - Songül Çağlar
Number of pages: 18-34
DOI: http://dx.doi.org/10.29228/sbe.39479
Full text:
Sosyal Bilimler Elektronik Dergisi Electronic Journal of Social Sciences
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